Candidate Terms & Conditions

1. Introduction

Welcome to myIGP Passport ("the Platform").

These Terms & Conditions govern your access to and use of myIGP Passport, including our website, mobile applications, document storage services, migration pathways, AI-assisted guidance, notifications and related subscription services.

By creating an account or purchasing a subscription, you agree to be bound by these Terms & Conditions.

If you do not agree, you must not use the Platform.

2. About myIGP Passport

myIGP Passport is a digital career platform designed to support healthcare professionals throughout their international career journey. The Platform provides tools including:

• Country-specific migration pathways
• Registration guidance
• Visa guidance
• Career planning
• Document storage
• Progress tracking
• AI-assisted educational guidance
• Cost planners
• Timelines
• Notifications and reminders

The Platform is intended to assist users in planning their migration journey but is not a government service or regulatory authority.

3. Eligibility

You must:

• Be at least 18 years old.
• Have legal capacity to enter into a contract.
• Provide accurate information when registering.
• Keep your account details secure.
• Notify us of any unauthorised use of your account.

4. Your Account

You agree to:

• Keep your login credentials confidential.
• Maintain accurate profile information.
• Update information where it changes.
• Upload only documents that belong to you or that you are authorised to use.

You are responsible for all activity occurring under your account.

5. Subscription

Your subscription provides access to the features included within your chosen subscription plan. Unless otherwise stated:

• subscriptions renew automatically until cancelled;
• payments are collected in advance;
• subscription prices may change in the future, but changes will not affect the current paid subscription period.

6. What Your Subscription Includes

Your subscription may include access to:

• Migration pathways
• Country guidance
• Career planning tools
• AI-assisted educational content
• Progress tracker
• Notifications and reminders
• Cost planning tools
• Budget planner
• Educational resources

Features may change as the Platform develops.

7. What Your Subscription Does Not Include

Your subscription does not include:

• Government fees
• Visa fees
• Registration fees
• English language test fees
• Qualification assessment fees
• Medical examination fees
• Police certificate fees
• Flights
• Accommodation
• Legal advice
• Immigration advice
• Professional regulatory advice

8. Migration Guidance Disclaimer

myIGP Passport provides educational guidance and workflow support.

Whilst we take reasonable care to keep information current, immigration rules, professional registration requirements, visa processes, government fees, employer requirements and processing times may change without notice.

You remain responsible for verifying all information with the relevant official authority before making any application or financial commitment.

Official government and regulator guidance always takes precedence over information provided within the Platform.

9. AI-Assisted Content

Some information within the Platform is generated or enhanced using artificial intelligence.

Although reasonable steps are taken to review AI-assisted content, it may not always reflect the latest regulatory changes.

Users should always verify information using official government or regulatory sources before relying on it.

10. No Employment Guarantee

Use of myIGP Passport does not guarantee:

• employment;
• sponsorship;
• visa approval;
• immigration approval;
• professional registration;
• examination success;
• licensure; or
• admission to practise.

Employment decisions remain solely with employers and regulatory authorities.

11. User Responsibilities

You agree to:

• provide accurate information;
• upload genuine documents;
• comply with applicable laws;
• use the Platform only for lawful purposes;
• verify official requirements before applying.

12. Acceptable Use

You must not:

• share your account with others;
• upload false or fraudulent documents;
• misuse AI features;
• attempt to interfere with Platform security;
• copy or redistribute Platform content without permission;
• use the Platform for unlawful activity.

13. Uploaded Documents

In relation to documents you upload to the Platform:

• you retain ownership of your uploaded documents;
• you are responsible for ensuring uploaded documents are accurate and lawful;
• you should maintain your own backup copies of important documents.

14. Intellectual Property

All software, branding, content, graphics, workflows, migration pathways, databases and documentation remain the intellectual property of myIGP Passport or its licensors.

You may not reproduce, distribute or commercially exploit any part of the Platform without prior written permission.

15. Third-Party Websites

The Platform may link to government websites, regulators, English language providers and other third-party services.

These websites operate independently of myIGP Passport.

We are not responsible for their content, availability, policies or services.

16. Limitation of Liability

To the fullest extent permitted by law, myIGP Passport shall not be liable for any indirect, incidental or consequential loss arising from:

• changes in legislation;
• visa refusals;
• registration refusals;
• employment decisions;
• government policy changes;
• employer decisions;
• third-party websites;
• inaccurate information supplied by users.

Nothing in these Terms excludes liability where it cannot legally be excluded.

17. Suspension and Termination

We may suspend or terminate accounts where:

• these Terms are breached;
• fraudulent information is provided;
• unlawful activity is suspected;
• payment obligations are not met.

18. Changes to the Platform

We may improve, modify or withdraw features to maintain or develop the Platform.

Where reasonably practicable, significant changes affecting subscriptions will be communicated to users.

19. Changes to These Terms

These Terms may be updated from time to time.

The latest version will always be made available through the Platform.

Continued use after changes take effect constitutes acceptance of the updated Terms.

20. Governing Law

These Terms are governed by the laws of England and Wales unless mandatory consumer protection laws in another applicable jurisdiction require otherwise.

21. Contact

For support, legal enquiries or to report suspected inaccuracies or unethical recruitment practices, please contact myIGP Passport at admin@igpservices.com.

22. Acceptance

By creating an account and subscribing to myIGP Passport, you confirm that you have read, understood and agree to these Terms & Conditions.